Course Description

Course Description

HOSP 154 C21W - Front Office Management  -  (3)  

        Dianne  Jolovich   /  1/14/2019 - 5/9/2019

This course prepares students to perform and manage functions of the front desk operations in the lodging industry. Students receive the knowledge to understand, perform, and manage computerized reservations, registration, settlement of guest accounts, audit, revenue and yield management, and guest history using a computerized property management system (PMS).